What do I do when a customer refuses to pay the invoice that I have sent him or her? This is a question we get a lot. And, mind you, this is a difficult situation to be in. And of course there is more than one solution available. To find out what is best to do in the situation you are in, it is important to know a few things.
- Have you talked to the customer or client?
- Has there been any contact at all?
- What do you want most?
Sometimes a customer or client will be very clear about why they are not paying. It is possible they have decided they are not happy with your services. This can be because the product you have send them is faulty or the service you have provided them with was not satisfactory. It can be a lot easier when it comes to products. If it is clearly faulty, you are in the wrong and it might be wise then to decide to leave it. But when it comes to services this is a lot vaguer. It is more difficult to know what a client wants exactly. But if you have already sent the invoice it is unfair when they tell you that they refuse to pay. Always send them reminders after the due date and try to contact them in other ways. If you are still walking towards a dead end, it is time to call the Debt collection solicitor.
The Debt collection solicitor with experience
We hope that you as an entrepreneur do not have a lot of experience in this area (unless this is your job). That is why it is a very wise decision to contact the Debt collection solicitor of Finanza Debt Collection Solutions. Every Debt collection solicitor that works here does have a lot of experience and they will know exactly what to do. Always remember that when you have delivered a (good functioning) product and/or service, you have the right to be paid. It also happens a lot that a customer refuses to pay because they do not agree on the amount of money you are asking for. Make sure that before you do anything, you agree on the price! This is the case when it comes to products, but mostly with services. Tell the client up front what they can expect! This will make things a lot more clear when it is time to pay the bills.
Solve the situation
Having a client who is refusing to pay is annoying to say the least. The Debt collection solicitor understands this. That is why he or she is there to help you. When you contact the Debt collection solicitor make sure you have all the information at hand. This will make it easier to get a good grip on the situation and to figure out what the best next step is. With the amount of experience that the Debt collection solicitor has, you know your situation is in the right hands. That is why we always recommend contacting a Debt collection solicitor at Finanza Debt Collection Solutions. They have the experience here that they are looking for. Here they understand that going for a hard approach is not always the best option. They will make sure to resolve this as peacefully as possible. But of course the Debt collection solicitor knows when to step up his game. If your client is not paying your invoice, contact the Debt collection solicitor today! Take a look on the site https://www.debtcollectionthenetherlands.com/ for more information,